Conditions governing your use of our website and services
Last Updated: September 1, 2026
By accessing or using the lagoon-lumen website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following such changes constitutes acceptance of the modified terms.
You may use this website for lawful purposes related to learning about our services, contacting us, and engaging our consulting services. You agree not to use the website in any way that:
If you create an account or credentials for any portion of our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
All content on this website, including text, graphics, logos, images, and software, is the property of lagoon-lumen or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may view and download content for personal, non-commercial use only. You may not modify, reproduce, distribute, transmit, display, or create derivative works from our content without express written permission.
Lagoon-lumen and associated logos are trademarks or registered trademarks. Other trademarks appearing on this website are the property of their respective owners. Nothing on this website grants any license or right to use these trademarks without prior written permission.
When you submit information through forms, emails, or other means, you grant us a non-exclusive, royalty-free license to use, reproduce, and process that information for purposes related to providing our services and improving our website.
You represent that any content you submit does not violate any third-party rights and complies with all applicable laws. We reserve the right to remove any submitted content that we determine violates these terms or is otherwise objectionable.
These Terms of Use govern your use of our website. Separate written agreements govern consulting services we provide. In the event of conflict between these Terms of Use and a service agreement, the service agreement prevails.
While we strive to deliver high-quality consulting services, we cannot guarantee specific environmental outcomes. Results depend on numerous factors, including client implementation, operational changes, and external conditions beyond our control.
Information on this website is provided for general informational purposes only and does not constitute professional advice. Do not rely on website content as a substitute for professional consultation appropriate to your specific circumstances.
Our website may contain links to third-party websites or resources. These links are provided for convenience only. We do not control these external sites and are not responsible for their content, privacy practices, or availability.
Inclusion of any link does not imply endorsement of the linked site. Your use of third-party websites is at your own risk and subject to the terms and conditions of those sites.
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
We make no warranty that the website will meet your requirements or that any errors will be corrected.
To the fullest extent permitted by law, lagoon-lumen shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, including but not limited to:
Our total liability for any claim arising from these terms or your use of the website shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.
You agree to indemnify and hold harmless lagoon-lumen, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Our collection and use of personal information is governed by our Privacy Policy and GDPR compliance statement. By using this website, you consent to such collection and use as described in those documents.
We operate primarily within the United Kingdom and make no representation that content on this website is appropriate or available for use in other jurisdictions. If you access the website from outside the UK, you do so at your own risk and are responsible for compliance with local laws.
We reserve the right to terminate or suspend your access to the website at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to our interests or the interests of other users.
These Terms of Use are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and lagoon-lumen regarding your use of the website.
Questions about these Terms of Use should be directed to:
Lagoon-lumen
42 Stonegate
York YO1 8AS
United Kingdom
Email: [email protected]